PS3 Error Code 8001002B

If your PS3 is giving you an error message with the number 8001002B, then your system is indicating to you that there is an issue with the internal I/O hardware of the system.  It’s very important to not open your system up to investigate, especially if a disk is stuck inside.  The more the system is tampered with, the less likely it becomes for a successful repair.  Immediately fill out a repair order, follow the instructions, package the system well and ship it to us.

When your system arrives at our warehouse it is immediately put in a queue for our detailed check-in and order confirmation process.  During this stage of our process we will inspect your system for any damage and create a report of our findings for your estimate. We will also take note of any accessories that you send with the system and document them with your order.  When you create your order, if you have any special requests or would like to inform your engineer of a desired update or upgrade, please indicate them in writing in your online order comments. At this point, the unit is setup and scheduled for bench time with our system engineers.

The system will then move to the next stage of our process which is diagnostics.  This step is where the engineer first gets a chance to bootup your system.  Your engineer will check the Power Supply, HDD, RAM Chips, Blu-Ray Drive, A/V outputs and USB Ports. Of course if you are specific and will require additional testing, please just advise your engineer in writing through your online order. Our detailed diagnostic process along with the symptoms you provide will allow the engineer a quick and efficient evaluation of your console that will be provided to you within 24 to 48 hours from receipt.  When you receive your estimate your engineer will provide a detailed estimate to inform you of the required fixes that need to be made on your console.  A full clear, concise and quick estimate is the goal of your engineer. Keep in mind, our engineers are gamers too, and they do everything they can to keep your data intact and safe throughout our processes.

Upon written approval or payment your system will immediately be scheduled for repair in the order in which payment is received.  We will then follow through with the repairs that we have specified in your online order.  Once repairs have been completed we will need to test your machine for at least 24 hours. We call this our quality assurance testing cycle. If you or your engineer feels that they would like more time to test the machine you/they will notify you in your online order.

When testing has been completed, our repair customers are entitled to free return shipping.  Packaging is always upgraded for our customers for the care and safety of your machine on its return trip.

8 Responses to “PS3 Error Code 8001002B”

  1. psicologos salamanca October 19, 2010 at 4:00 am #

    Just trying to change hdd for my ps3 and i get the 8001002B error. But with original hdd is working fine.

  2. Dori Hanberry July 5, 2012 at 5:10 pm #

    Super-Duper blog! I am loving it!! Will be back later to read some more. I am bookmarking your feeds also

  3. Jessica Klaus April 12, 2013 at 1:12 pm #

    I’m trying to get my bluetooth device to work. It was working fine a few days ago until my sister borrowed it for her playstation. Now, ever time I try to register the device, I type in the code and error code 8001002B comes up. Not sure what to do.

    • admin April 17, 2013 at 9:45 am #

      Bluetooth issues can be caused by internal transciever failure. This type of situation can occur suddently and unexpectedly stop connecting and communicating with external bluetooth devices. If for some reason this has happened to you, please don’t worry as we certainly repair bluetooth issues with every system.

  4. shannon June 27, 2013 at 1:49 pm #

    Have the error 8001002b

    • admin June 27, 2013 at 2:27 pm #

      We do repair that error code on the PS3. Please fill out a service order and get the unit to us for evaluation and estimate. Thank you.

  5. Rohit October 4, 2012 at 1:13 pm #

    Definitely worth my time and money! My Xbox 360 has been working for 5 mothns already and I’ve played it almost everyday. They really know what they are doing and even explained the best way to care for my console. Time to go play!


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