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xBox Repair
 

If your Playstation is on the blink, Click here to go to the Playstation Repair Center that can get you right back in the game. VideoGame911.com is a professional Playstation repairs service that will not only meet but will exceed your expectations in terms of the speed, quality, and cost of your Playstation 3, Playstation 2, and Playstation Portable PSP repairs. There is no Playstation repair too great for us to handle, whether it be system diagnostics and hardware replacement or PSP cracked LCD screen or motherboard issues. The goal of our Playstation repair technicians is to turn-around your Playstation repair within 24 hours and have it back out the door to our client.

An expert Playstation repair technician knows that many of the problems that Playstation and PSP repairs experience wear and tear which results in dirt and grime building up on the laser lens. This delicate electronic area is fragile and easily damaged, requiring a truly experienced Playstation repair technician to handle its maintenance to avoid further damage from improper handling. When we repair Playstation and PSP units, we always perform a free laser lens cleaning to protect our clients from future Playstation and PSP repairs service resulting from this common issue. We perform a thorough Playstation troubleshooting process before our repairs, and can handle any Playstation 1,2  PSP or Playstation 3 repair requirement, including the replacement of a power supply, hard drive, DVD-ROM drive, or motherboard. We can even handle the dreaded PS3 no video issue that would otherwise cripple your console. All refurbished ps3 are covered under our 90 day warranty, and are guaranteed to work right out of the box, having been thoroughly tested by a Playstation repair technician.

While you're checking out our elite Playstation repair center, you may want to take a look at our PSP or Playstation refurbished units, as well as OUR preferred selection of console systems and accessories. Our refurbished ps3 (and all other units) are covered by our 90 day warranty, so you can buy with confidence and know your system is top notch. We're your source to repair Playstation console issues and pick up  refurbished PS2 or Playstation refurbished units or a PSP refurbished unit, all at a fraction of manufacturer cost! And if you'd rather say goodbye to those PSP UMD disc read issues, you can trade in your broken PS2 for credit on a PSP refurbished unit, covered by our warranty.

You may be asking why you should go with VideoGame911.com for your Playstation repairs instead of using Sony’s Playstation repairs service. You have the freedom to choose, so choose wisely! A VideoGame911.com Playstation repair technician will be using the same parts as a Sony repair technician and will provide the same services, but your Sony repair will be up to 50% cheaper if you go with us. It will be the same motherboard, superior Playstation 2 repair and Playstation 3 disc errors, top quality work, with warranty! And rather than having to wait weeks to hear back from Sony, and loosing all of your saved games, VideoGame911.com provides same day service to 95% of clients when we repair Playstation, and PSP console issues, shipping the Sony repair back out that day, free of charge. For the same parts and the same service done faster and for less, why not choose VideoGame911.com for all of your Playstation Portable disc read errors, refurbished PS3, PSP troubleshooting, Playstation 3 repair, and Sony repairs?

The only stipulation that we enforce for systems that we accept for repair is that the unit cannot be modified in any way. There have been documented cases where novices have attempted to retrofit their systems with mod chips and various upgrades that have gone awry and people have gotten injured from the incorrect installation of such ‘upgrades’. If your system HAS been modified in this manner, please DO NOT send us the system for repair. We will not work on these systems as it presents too great of a safety hazard to our test-bench technicians and you will have to pay the return shipping fee.

Our online Repair Ticket System will provide us with some general information about you and your non-working unit. This is the very first step that needs to be completed when shipping a video game unit to us for repair. You will also be able to log-in to the Client Control Panel to check on the status of your Repair Ticket as this is updated hourly.

While it is very difficult to provide specific repair pricing here for the many things that can go wrong with your video game system, listed below are general figures for what we charge for various repair services. When you submit your Repair Ticket, we will review your symptoms and give you a general cost estimate for the repairs. Keep in mind that the return shipping cost is ALWAYS included in our rates for clients located in the continental United States. Listed below are some basic price estimates for a few of the services that we provide. Price estimates below INCLUDE parts, labor AND return shipping!

  • Basic Video Game System Troubleshooting - $19.95
  • PS/PS2 System Cleaning (including cleaning system internals and laser lens) - $39.95
  • PS2 Laser Replacement - $39.95 - $59.95
  • PSP LCD Replacement - $79.95
  • PS3 HD Blu-Ray Laser Replacement - 109.95
  • PS3 60GB HDD upgrades - $99 and up to 320GB with data transfer for free!
  • PS3 Motherboard and Blu Ray Drive replacements are currently available to our repair customers.*

* Replacement part values are based on system version, revision, and region specifics.  Due to extreme demands on PS3 systems, certain parts may exceed the original retail price.   

These are just a few of the repairs that we make and their associated costs!

All replaced parts are guaranteed for 90 days under our warranty! 



1. International Orders
 
www.VideoGame911.com is a worldwide provider and we ship using DHL worldwide and the US postal service.  APO's internationally are serviced by USPS.  Please be aware that we are not responsible for customs and additional shipping charges and we must ship to the confirmed payment address with your order. 
2. How long does it take for my system to get repaired?
 
Most of our repairs are completed within 24 hours of our receipt of your unit. In a small percentage of cases, the repair may take several business days.
3. Should I simply ship my video game system to you now?
 
Once you complete an online Repair Ticket  you can ship your unit to us.  You will also receive an e-mail confirmation of your order. Let us know your tracking number through your online order, and your assigned technician will provide details as soon as it arrives at our location.
4. How do I contact VideoGame911.com?
 
Please visit our Contact Us Page for complete contact details.  Also, check out our blog site at www.videogamerepair.info for detailed information or to comment about our services!
5. Who is VideoGame911.com?
 
VideoGame911.com is a subsidiary of Anthony Edward Unlimited, we are a computer and electronics service provider specializing in home entertainment  VideoGame911.com is staffed with highly-trained repair technicians who provide expert video game diagnosis and repair services.  We are an Accredited Better Business Bureau Business and our online transactions are monitored by the BBB Online Reliability Seal program. 
6. How do I ship my unit to VideoGame911.com?
 
This is really simple. First make sure that it is packaged really well so that it does not get damaged during shipment. Choices for shipping include FedEx, UPS or DHL.

We ask that you include the power supply cord and the AV cord (cord that connects the unit to the TV).

To get the unit in for repair as quickly as possible, we recommend 2 day service, otherwise Ground service is fine. You may also ship it to us through your local post office. Ground shipping should be about $10 or less through any carrier.

We accept International shipments and we ship Worldwide, however are not responsible for International Customs clearance fees if they apply. 

Please make sure that you ship your unit to the mailing address found on the Order Confirmation Page that you print out when shipping your unit to us for repair. We have recently changed locations amd the website still lists our old address. The Order Conformation Page that you prints and submit with your unit lists the correct address and it is listed below as well.

Anthony Edward Unlimited LLC, VideoGame911
411 East Main Street
Denville, NJ 07834

Finally, if you do not want to bother packing it, simply take the entire unit to any UPS Store, Kinkos or Staples. They all provide pack and ship services.

Check out our blog post about shipping at www.videogamerepair.info

7. How do I know how much it will cost to fix my video game system?
 
Once we receive and inspect your unit, we will send you a report and an estimate through the Client Control Panel. Once you review the estimate and approve the repair, you will be able to pay for the repair from within the Client Control Panel. You can pay with PayPal or using any major credit card through our secure servers! We will not start any repair until we have your direct approval. In general you can expect to pay about $79.95 for a basic DVD replacement, $119.95 and up for a hard drive & motherboard combo repair replacement and $19.95 for a system cleaning. These prices include return shipping via DHL Ground.
8. Why should I choose VideoGame911.com rather than Microsoft, Sony or Nintendo for my repair job?
 
The choice is yours! Our company provides the same services as Microsoft, Sony and Nintendo. The difference is that our prices are over 50% cheaper for the repair when using one of these other companies.  95%+ of our repairs are completed in the SAME DAY as the unit is received. We also provide FREE return shipping for all of our clients. Our repair service prices always include FREE return shipping.
9. Does VideoGame911.com upgrade HDD's?
 
YES we do!  Upgrades are available for the PS3 HDD.  Currently our HDD upgrades can come in any size up to 320GB.  Data transfer is included with the drive from us so there is no worry about your game saves.  We do everything we can to protect your data.
10. Does VideoGame911.com warranty their repair work?
 
Of course! VideoGame911.com provides a 90 day warranty on all repair work completed by our technicians. If a repaired part fails within 90 days we will provide repair services for this part at no cost to the client.
11. Is VideoGame911 legit?
 
VideoGame911.com is an Accreditted Business Member of the Better Business Bureau and we also proudly display the Online Reliability Seal. We are committed to providing the utmost in service, speed, flexibility, and reliability to everything we do.  Our website uses the highest levels of security to provide automated payment options and your information is confidential.  We understand that the Video Game System market is full of sneaky business characters.  We do everything to avoid that nonsense.  With 24 hour services, regular communication, 90 day warranty, VideoGame911 even goes so far as to protect your precious game save data, why risk sending it anywhere else?
   
     
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