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xBox Repair
 

If your Xbox is on the blink, Click here to go to the Xbox 360 repair center that can get you right back in the game. VideoGame911.com is a professional Xbox repairs service that will not only meet but will exceed your expectations in terms of the speed, quality, and cost of your Xbox or Xbox360 repairs. There is no repair too great for us to handle, whether it be system diagnostics and hardware replacement or Xbox 360 red lights issues. The goal of our Xbox 360 elite repair technicians is to turn-around your Xbox 360 system within 24 hours and have it back out the door to our client.

An expert Xbox repair technician knows that many of the problems that the Xbox, Xbox 360 or Xbox 360 elite have are the result of dirt and grime building up on the laser lens. This delicate electronic area is fragile and easily damaged, requiring a truly experienced Xbox repair technician to handle its maintenance to avoid further damage from improper handling. When we repair Xbox 360 console systems, we always perform a free laser lens cleaning to protect our clients from future Xbox repairs service resulting from this common issue. We perform a thorough Xbox 360 troubleshooting process before our repairs, and can handle any Xbox or Xbox 360 repair requirement, including the replacement of a power supply, hard drive, DVD-ROM drive, or motherboard. We can even handle the dreaded Xbox 360 red lights issue that would otherwise cripple your console. All Xbox 360 replacements are covered under our 90 day warranty, and are guaranteed to work right out of the box, having been thoroughly tested by an Xbox repair technician.

While you're checking out our elite Xbox 360 repair center, you may want to take a look at our Xbox, Xbox 360, and Xbox elite refurbished units, as well as OUR preferred selection of console systems and accessories. Our Xbox 360 elite units (and all other units) are covered by our 90 day warranty, so you can buy with confidence and know your system is top notch. We're your source to repair Xbox 360 console issues and pick up Xbox elite refurbished units, all at a fraction of manufacturer cost! And if you'd rather say goodbye to those Xbox 360 red lights issues, you can trade in your broken Xbox 360 for credit on an Xbox refurbished unit, covered by our warranty.

You may be asking why you should go with VideoGame911.com for your Xbox360 repairs instead of using Microsoft's Xbox repairs service. You have the freedom to choose, so choose wisely! A VideoGame911.com Xbox repair technician will be using the same parts as a Microsoft technician and will provide the same services, but your Xbox 360 repair will be up to 50% cheaper if you go with us. It will be the same motherboard, superior repair of Xbox 360 red lights, top quality work, but half the price! And rather than having to wait weeks to hear back from Microsoft, VideoGame911.com provides same day service to 95% of clients when we repair Xbox 360 console issues, shipping the Xbox back out that day, free of charge. For the same parts and the same service done faster and for less, why not choose VideoGame911.com for all of your Xbox 360 red lights errors, Xbox 360 troubleshooting, and Xbox360 repairs?

The only stipulation that we enforce for systems that we accept for repair is that the unit can not me modified in any way. There have been documented cases where novices have attempted to retrofit their systems with mod chips and various upgrades that have gone awry and people have gotten injured from the incorrect installation of such ‘upgrades’. If your system HAS been modified in this manner, please DO NOT send us the system for repair. We will not work on these systems as it presents too great of a safety hazard to our test-bench technicians and you will have to pay the return shipping fee.

Our online Repair Ticket System will provide us with some general information about you and your non-working unit. This is the very first step that needs to be completed when shipping a video game unit to us for repair. You will also be able to log-in to the Client Control Panel to check on the status of your Repair Ticket as this is updated hourly.

While it is very difficult to provide specific repair pricing here for the many things that can go wrong with your video game system, listed below are general figures for what we charge for various repair services. When you submit your Repair Ticket, we will review your symptoms and give you a general cost estimate for the repairs. Keep in mind that the return shipping cost is ALWAYS included in our rates for clients located in the continental United States. Listed below are some basic price estimates for a few of the services that we provide. Price estimates below INCLUDE parts, labor AND return shipping!

  • Video Game System Troubleshooting - $19.95
  • xBox System Cleaning (including cleaning system internals and laser lens) - $39.95
  • Replace xBox Hard Drive & Motherboard - $119.95
  • Replace xBox DVD-ROM Drive - $79.95
  • xBox360 System Repair is now available, troubleshooting/cleaning rates are the same as for the xbox however motherboard and DVD replacements require additional costs. 
  • xBox360 Red Ring Light Errors - $99 and up depending on console condition and version

Please indicate your model when you complete an online Repair Ticket.
These are just a few of the common repairs that we make and their associated costs!

All replaced parts are guaranteed for 90 days under our warranty!



1. How long does it take for my system to get repaired?
 
Most of our repairs are completed within 24 hours of our receipt of your unit. In a small percentage of cases, the repair may take several business days.
2. Should I simply ship my video game system to you now?
 
Once you complete an online Repair Ticket  you can ship your unit to us.  You will also receive an e-mail confirmation of your order. Let us know your tracking number through your online order, and your assigned technician will provide details as soon as it arrives at our location.
3. How do I contact VideoGame911.com?
 
Please visit our Contact Us Page for complete contact details.  Also, check out our blog site at www.videogamerepair.info for detailed information or to comment about our services!
4. Who is VideoGame911.com?
 
VideoGame911.com is a subsidiary of Anthony Edward Unlimited, we are a computer and electronics service provider specializing in home entertainment  VideoGame911.com is staffed with highly-trained repair technicians who provide expert video game diagnosis and repair services.  We are an Accredited Better Business Bureau Business and our online transactions are monitored by the BBB Online Reliability Seal program. 
5. How do I ship my unit to VideoGame911.com?
 
This is really simple. First make sure that it is packaged really well so that it does not get damaged during shipment. Choices for shipping include FedEx, UPS or DHL.

We ask that you include the power supply cord and the AV cord (cord that connects the unit to the TV).

To get the unit in for repair as quickly as possible, we recommend 2 day service, otherwise Ground service is fine. You may also ship it to us through your local post office. Ground shipping should be about $10 or less through any carrier.

We accept International shipments and we ship Worldwide, however are not responsible for International Customs clearance fees if they apply. 

Please make sure that you ship your unit to the mailing address found on the Order Confirmation Page that you print out when shipping your unit to us for repair. We have recently changed locations amd the website still lists our old address. The Order Conformation Page that you prints and submit with your unit lists the correct address and it is listed below as well.

Anthony Edward Unlimited LLC
85 Maple Ave
Morris Plains, NJ 07950

Finally, if you do not want to bother packing it, simply take the entire unit to any UPS Store, Kinkos or Staples. They all provide pack and ship services.

Check out our blog post about shipping at www.videogamerepair.info

6. How do I know how much it will cost to fix my video game system?
 
Once we receive and inspect your unit, we will send you a report and an estimate through the Client Control Panel. Once you review the estimate and approve the repair, you will be able to pay for the repair from within the Client Control Panel. You can pay with PayPal or using any major credit card through our secure servers! We will not start any repair until we have your direct approval. In general you can expect to pay about $79.95 for a basic DVD replacement, $119.95 and up for a hard drive & motherboard combo repair replacement and $19.95 for a system cleaning. These prices include return shipping via DHL Ground.
7. Why should I choose VideoGame911.com rather than Microsoft, Sony or Nintendo for my repair job?
 
The choice is yours! Our company provides the same services as Microsoft, Sony and Nintendo. The difference is that our prices are over 50% cheaper for the repair when using one of these other companies.  95%+ of our repairs are completed in the SAME DAY as the unit is received. We also provide FREE return shipping for all of our clients. Our repair service prices always include FREE return shipping.
8. Does VideoGame911.com upgrade HDD's?
 
YES we do!  Upgrades are available for the PS3 HDD.  Currently our HDD upgrades can come in any size up to 320GB.  Data transfer is included with the drive from us so there is no worry about your game saves.  We do everything we can to protect your data.
9. Does VideoGame911.com warranty their repair work?
 
Of course! VideoGame911.com provides a 90 day warranty on all repair work completed by our technicians. If a repaired part fails within 90 days we will provide repair services for this part at no cost to the client.
10. Is VideoGame911 legit?
 
VideoGame911.com is an Accreditted Business Member of the Better Business Bureau and we also proudly display the Online Reliability Seal. We are committed to providing the utmost in service, speed, flexibility, and reliability to everything we do.  Our website uses the highest levels of security to provide automated payment options and your information is confidential.  We understand that the Video Game System market is full of sneaky business characters.  We do everything to avoid that nonsense.  With 24 hour services, regular communication, 90 day warranty, VideoGame911 even goes so far as to protect your precious game save data, why risk sending it anywhere else?
   
     
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